Registering with the HP Partner Portal
To register for a certification or NPI training, two important IDs are required.

The HP Partner Portal gives you access to the HP Certified Professional Program and The Learning Center.

Prometric is the leading global provider of comprehensive testing and assessment services.

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Notice

For consistent results, it is highly recommended that you use Internet Explorer to create all of your user profiles.

Requesting Access to the HP Partner Portal

This step is only required if the learner does not already have access.
  1. Go to www.hp.com/go/expertone
  2. Select your regional link from the left navigation
  3. Click on the *Register* link from the left navigation and follow the step-by-step instructions.
  4. Create a user ID and Password as part of this process; please make a note of them.
  5. To correctly set up your Partner account, you must provide the Outlet ID for your company. Failing to do so may result in reduced access to various training opportunities.
  6. Fill in the appropriate information.
  7. The *Train & Certify* link should now appear in the left hand navigation.
  8. Close the current window, open a new browser, log in and continue with the steps to request a Learner ID.

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Requesting an HP Learner ID

This step can only be completed after receiving access to the HP Partner Portal.
  1. Go to www.hp.com/go/expertone
  2. Select your regional link from the left navigation
  3. Enter the user ID and Password you created when applying for HP Partner Portal access
  4. Click on the *Train & Certify* link at the bottom of the left hand navigation
  5. Click on the *Request Access* link
    • Option 1. Recover previous history: If you have any previous partner learning or certification history with HP, you must first recover your previous personal HP learning history to ensure your records are complete. You will need to provide your previous HP Student ID. Type the letters *UV* in front of the old student ID. (If for some reason an error message is received, go to Step 6 below.)
    • Option 2. If you do not have an HP Learner ID, choose Option 2
  6. Agree to the Terms and Conditions.
  7. The on-screen instructions will ask the Learner to return to the HP Partner Portal within 3 business days and click on the *Train & Certify* link. You will NOT receive an email with your new Learner ID.

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Finding your HP Learner ID

  1. Go to www.hp.com/go/expertone
  2. Select your regional link on the left navigation
  3. Enter your user ID and Password created for HP Partner Portal access above
  4. Click on the *Train & Certify* Link
  5. Click on *Access the Learning Center*
  6. Under the Guides heading, click on *Finding Your Learner ID*
  7. Click on the *My Profile* tab
  8. The Learner ID is located in the top section just below your name.

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Registering for a Prometric Exam

  1. Go to www.hp.com/go/expertone
  2. Select your regional link from the left navigation
  3. Enter your user ID and Password created for HP Partner Portal access above
  4. Click on the *Train & Certify* link
  5. Under the Quick Links, click on either
    1. Register for an HP0-xxx exam at Prometric - or -
    2. Take a web-based (HP2-xxx or HP3-xxx) exam

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