HP Networking may choose to discontinue products for many reasons, including offering products with enhanced features, costs or efficiencies based on new technologies. While HP retains its discretion to change product support policies, we do endeavor to meet the needs of your business for a period of time following the last selling date of our products. Throughout the many changes in the IT industry over the past several years HP has always remained committed to working with you to address the needs of your business. Please contact your HP sales representative or HP channel partner to discuss how to make sure you have the right service level that your business needs.
HP Networking product life cycle milestones:
End of Sale
The date after which a product is no longer available for purchase from Hewlett-Packard Company, its worldwide subsidiaries, affiliates, authorized resellers, or country distributors.
HP will generally announce the End of Sale date for a product 3 to 6 months prior to the effective date.
Post End of Sale Support
HP will continue to provide support for a product after the End of Sale date subject to the limitations provided in the Software EULA & Hardware Limited Warranty statement available at www.hp.com/networking/warranty.
At HP’s sole discretion, product enhancement requests may be considered and fulfilled after the End of Sale date for a product.
End of Engineering Support
The date after which hardware and software engineering support will no longer be provided for a product.
This date is generally 5 years from the End of Sale date1.
For HP products that include support for as long as you own the product, software updates that are released by HP will continue to be available to entitled customers. However, this is not a guarantee of ongoing feature development or software maintenance by HP. At HP’s sole discretion, product enhancement requests may be considered and fulfilled after the End of Sale date for a product.
End of Contract Availability
The date after which HP will no longer provide support services for a product on a worldwide basis.
Support services for a product will be available at least until the End of Engineering Support period for a product but HP may choose to extend support availability for business and customer reasons2.
Until this date, HP support services can be purchased for a product.
1 Product support from HP will generally be for 5 years from the End of Sale date but HP may reduce or extend this timeframe to address business and market conditions. Please contact your HP sales representative or HP channel partner to discuss product specific support and service needs for your business. 2 Support services from HP for your specific product may be available beyond the product support timeframes referenced above. Please contact your HP sales representative or HP channel partner to discuss product specific support and service needs for your business.
The information presented on this page is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.