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» Product details — Specifications, features, accessories, models, purchase options
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» Product details — Specifications, features, accessories, models, purchase options
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» Product details — Specifications, features, accessories, models, purchase options
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» Product details — Specifications, features, accessories, models, purchase options
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» Product details — Specifications, features, accessories, models, purchase options
» Datasheet — Overview, features & benefits, care pack services and more
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» Product details — Specifications, features, accessories, models, purchase options
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» Product details — Specifications, features, accessories, models, purchase options
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» Product details — Specifications, features, accessories, models, purchase options
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» Product details — Specifications, features, accessories, models, purchase options
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The branch office plays an important role in an organization's ability to attract, service, and retain customers and increase revenue. Branch office employees—the face of the corporation—can significantly impact customer satisfaction and loyalty; particularly if supported by safe, dependable, and fast access to the corporate knowledge base (people, resources, and information); and to the productivity‑enhancing tools in which the organization has invested. In addition, with today's increasing security vulnerabilities, branch office networks must be protected by comprehensive security policies and enforcement to help ensure business continuity.
Despite the critical nature of the branch office, legacy infrastructures often impede customer service with slow, unreliable access to information and applications. Poor WAN performance can prompt employees to store data locally, preventing it from being backed up and putting the business and regulatory compliance at risk if a local device fails. The high cost of running a branch also prevents most organizations from maintaining a local IT staff; so branch office employees must manage and troubleshoot systems, decreasing productivity, and taking the focus off the customer.
Many branch offices were built in isolation and may lack the interoperability needed to cost-effectively support business activities and growth. They are further shackled by a complex mixture of legacy network infrastructures that are expensive to expand and maintain. At a time when competitive requirements include the implementation of new services such as mobility and unified communications—as well as rapid access with enhanced security to applications and services—businesses struggle to efficiently scale, manage, and secure their networks. The trend to data center consolidation and remote employee access to hosted applications is forcing employees to compete for resources across the WAN and compelling organizations to rethink their strategic approach to the branch office.
Employees in a small branch office require email, file sharing, local printing, and Internet access, in addition to secure access to the corporate network. The branch has a firewall and a site-to-site virtual private network (VPN) over a broadband connection for encrypted access to the headquarters' network. Email is usually hosted in the corporate data center (DC).
Inefficient WAN speed is affecting productivity, slowing access to main office file shares, and creating intermittent login problems. Frequent local network issues and a lack of reliable backup are jeopardizing the security of important customer data. Unreliable printing is forcing frequent reboots to clear the queue. There is no IT staff on site.
A large corporation has multiple branches, several of which offer extended hours. There is a domain controller and file/print server at most branches and locally delivered business applications at some of the branches. Email is hosted in the corporate data center and made available over the WAN. WAN connectivity requires higher bandwidth with robust security. Some enterprises may have a VoIP communications rather than traditional PBX system for voice services.
Due to the critical mass of employees, the branch office experiences slow application performance and poor reliability. Lack of reliable backup and time-consuming file restores are causing productivity issues. Storage growth is exceeding disk space, and IT staff is spending too much time managing these and other issues. Additionally, plans are being developed to deploy VoIP and video in all branches.
Each regional office has 6 to 10 servers that provide secure local Internet access, as well as file, print, email, application, and networking services. Video must be downloaded from corporate headquarters and streamed to multiple locations in the branch every day. Each remote location is supported by its own IT staff with one or two variously skilled employees.
Several branch offices were acquired through recent mergers, resulting in a fragmented network and inconsistent implementation of security policies and management. With multiple brands and models of servers, asset control and manageability have become critical issues, and storage growth is exceeding disk space capacity.