The HP IMC Service Health Manager (SHM) Software is an Intelligent Management Center (IMC) optional module providing end-to-end service monitoring and service through visualization of infrastructure or network variances in the service path. It leverages data derived from other IMC components to yield critical performance metrics and aggregates key performance indicators to generate key quality indicator metrics.

Key quality indicators (KQIs) provide a visual representation for network administrators on their defined services and take proactive measures to maintain service level agreements.

What's New

  • Define key performance indicators and KQIs to measure network quality and maintain service-level agreements.
  • Multivendor device management.
  • Real-time monitoring, audit, and alarm of NQA instances.
  • Comprehensive and periodic service health measurement reports.

Features

Gain End-to-end Network Health Metrics

  • The HP IMC Service Health Manager (SHM) Software allows the network administrator to collect key performance indicators to measure network performance. This information can identify real-time hot spots and maintain optimum system wide performance.
  • Predefine extensive key quality indicators (KQIs) like device status and link quality to provide and improve client experiences.
  • Use the visual service modeling to define service-related resources and create evaluation policies to obtain a holistic view of the service.

Monitor the System Real-time and Maintain Network Quality Assurance (NQA)

  • The HP IMC Service Health Manager (SHM) Software monitors delay, jitter, packet loss, and throughput of different services, including voice, video, network connectivity, and VPN Routing and Forwarding (VRF) to assist the network administrator in maintaining network quality.
  • Leverage multi-vendor device management for monitoring across the devices, operating systems, hardware, and types from a single application.
  • Provides audit alerts in real-time when the configuration cannot collect data normally.
  • Monitor service health with comprehensive reports delivered daily, weekly, monthly, and annually.

Download the module

Important note

You must have the Enterprise or Standard version of IMC installed prior to installing the Network Traffic Analyzer module.

YES, I have Enterprise or Standard installed.

Get the Module

NO, I don't I have Enterprise or Standard installed.

Get a Platform button

HP IMC Service Health Manager Software

Management

  • Predefined KPIs and custom KPIs
    • Comprehensive KPI collecting — predefines five KPIs (device monitoring, interface monitoring, NQA voice, NQA link, and NTA traffic) by extracting the KPI indexes from all IMC modules (including platform traps, performance, NQA, and NTA) to realize metered definitions of network performance
    • Predefine abundant KQIs — allows you to predefine different KQIs, including device status, interface performance, NQA voice and link quality, and NTA host traffic
  • Visual service modeling — Provides visual SLA modeling tools; allows you to define the service-related resources, set up a KQI/compound KQI, and then create evaluation policies to obtain a holistic view of the service
  • Complete network quality assurance (NQA) link monitoring
    • Comprehensive service quality monitoring — monitors delay; jitter; packet loss; and throughput of different services, including voice, video, network connectivity, and VRF for multiple vendors. There is also support for NQA grouping based on service types
  • Real-time monitoring, audit, and alarm of NQA instances
    • Instantaneous management — is the core function of NQA and allows users to configure test period, alarm mode, service level, service class, and device parameter through in real-time. Alarm thresholds are also monitored. Solve problems with real-time audit.
  • Comprehensive SHM reports — includes daily, weekly, monthly, and annual service health monitoring reports

HP IMC Service Health Manager Software

HP IMC Service Health Manager Software Module E-LTU (JG398AAE)
Minimum system requirements Server:
Intel® Pentium® 4 3.0 GHz
2 GB RAM memory
100 GB storage
1000 MB NIC

Client:
Intel® Pentium® 4 2.0 GHz
1 GB RAM memory
20 GB storage
1000 MB NIC
System requirements, recommended Server:
3.0 GHz Intel® Xeon® or Intel® Core™2 Duo processor or equivalent
4 GB RAM memory
200 GB storage
1000 MB NIC
Software (required) Server:
Operating system: Windows Server 2008 with Service Pack 2
Windows Server 2008 X64 with Service Pack 2
Windows Server 2008 R2 with Service Pack 1
Windows Server 2012 with KB2836988
Windows Server 2012 R2
Red Hat Enterprise Linux 5 (Enterprise and Standard versions only)
Red Hat Enterprise Linux 5 X64 (Enterprise and Standard versions only)
Red Hat Enterprise Linux 5.5 (Enterprise and Standard versions only)
Red Hat Enterprise Linux 5.5 X64 (Enterprise and Standard versions only)
Red Hat Enterprise Linux 5.9 (Enterprise and Standard versions only)
Red Hat Enterprise Linux 5.9 X64 (Enterprise and Standard versions only)
Red Hat Enterprise Linux 6.1 X64 (Enterprise and Standard versions only)
Red Hat Enterprise Linux 6.4 X64 (Enterprise and Standard versions only)
Database:
Microsoft SQL Server 2008 Service Pack 3 (Windows only)
Microsoft SQL Server 2008 R2 Service Pack 2 (Windows only)
Microsoft SQL Server 2012 Service Pack 2 (Windows only)
Microsoft SQL Server 2014 (Windows only)
Oracle 11g Release 1 (Linux only)
Oracle 11g Release 2 (Linux only)
MySQL Enterprise Server 5.1 (Linux and Windows) (Up to 1000 devices are supported)
MySQL Enterprise Server 5.5 (Linux and Windows) (Up to 1000 devices are supported)
MySQL Enterprise Server 5.6 (Linux and Windows) (Up to 1000 devices are supported)
Recommended software Server:
Windows® Server 2003 with Service Pack 2
Windows® Server 2003 X64 with Service Pack 2 and KB942288
Windows® Server 2003 R2 with Service Pack 2
Windows® Server 2003 R2 X64 with Service Pack 2 with KB942288
Windows® Server 2008 with Service Pack 2
Windows® Server 2008 X64 with Service Pack 2
Windows® Server 2008 R2 with Service Pack 1
Windows® Server 2008 R2 X64 with Service Pack 1
Red Hat Enterprise Linux 5
Red Hat Enterprise Linux 5 X64
Red Hat Enterprise Linux 5.5
Red Hat Enterprise Linux 5.5 X64
Red Hat Enterprise Linux 6.1 X64


Client:
Microsoft® Windows® XP
Hypervisor VMware Workstation 6.5.x
VMware Workstation 9.0.x
VMware ESX Server 4.x
VMware ESX Server 5.x
Windows Server 2008 R2 Hyper-V
Windows Server 2012 Hyper-V
Physical characteristics
What's included
What's in the box License Entitlement, Electronic Delivery
Warranty Not applicable;Electronic and telephone support: limited electronic and telephone support is available from HP refer to www.hp.com/networking/support for details on the support provided and the period during which support is available;Software releases: refer to www.hp.com/networking/support for details on the software releases provided and the period during which software releases are available for your product(s)

There are currently no accessories

HP Care Packs for HP Networking

There are currently no care packs

HP Networking Services

Services that add value to your business

The warranties on HP Networking products provide a robust foundation for ongoing network support, but many customers have advanced support needs. Today's enterprise businesses, regardless of their size, are under increasing pressure to reduce the cost and complexity of supporting their network infrastructures. Demand for new services from businesses and their end users is constantly increasing. HP offers an affordable, comprehensive portfolio of networking services for organizations of all sizes. HP has a unique services advantage you can benefit from, and HP is the only vendor in the IT industry that can provide integrated and consistent support for your entire technology infrastructure worldwide, including networking, servers and storage, and imaging and printing, as well as desktop and mobile computing, to help you grow your business with expert support that is affordable, personal, and scaled to your needs. HP Networking's implementation and design centers simplify your network planning, while HP Technology and Enterprise Services deliver choice and flexibility.

HP provides a full range of custom services to meet the end-to-end networking needs of our customers. HP Network Lifecycle Services form the core foundation of network consulting, assessments, planning, design, integration, deployment, and management. They are available as standalone services or can be crafted to deliver solutions across the services portfolio, spanning network performance, network security and risk management, global deployment, data center networking, wireless LAN/mobility, and Unified Communications and Collaboration.

Additional Support and Services

To get more details about the HP Services available in your country, please visit Networking Services

Resources

1 results
No content available for the current selections and/or search text.

Search Hints

  • Text entered will search within the current high-level category (Switches or Wireless for example)
  • Results are based on matches within the title and any product associations
  • The search is not case sensitive
  • Separate terms or phrases with a space, no commas
  • Use quotes to search for an exact phrase. Ex: "converged infrastructure"
  • You may mix and match single terms and phrases. Ex: "converged infrastructure" 5400
Analyst Reports  (0)
Type
Size Date
Brochures  (0)
Type
Size Date
Case Studies  (0)
Type
Size Date
Configuration  (0)
Type
Size Date
Diagram Tools  (0)
Type
Size Date
Firmware & Release Notes  (0)
Type
Size Date
Installation  (0)
Type
Size Date
Planning & Design  (0)
Type
Size Date
Product Specifications / FAQs  (0)
Type
Size Date
Programming & Development  (0)
Type
Size Date
Related Links  (0)
Type
Size Date
Safety & Regulatory  (0)
Type
Size Date
Service & Maintenance  (0)
Type
Size Date
User Guides  (0)
Type
Size Date
White Papers  (0)
Type
Size Date
Search results (0) Type Size Date