HP Intelligent Management Center Voice Services Manager Software

Product overview

The HP IMC Voice Services Manager (VSM) Software Module supports integrated voice communications, and provides resource and service management for HP voice infrastructures and IP phones. IMC VSM software helps enterprise businesses configure, monitor, and enhance the performance of media servers, gateways, and endpoints. It also helps them monitor VoIP traffic and control network quality. An integrated management solution, HP IMC VSM provides a comprehensive set of tools enabling organizations to manage converged voice and data networks easily and efficiently, thereby helping to reduce system maintenance costs, improve productivity, and increase user satisfaction. Real-time, graphical service-level views of the entire VoIP infrastructure facilitate efficient operations; this software tracks the real-time operational status of every VCX system and IP phone, and provides proactive notification of any problems that may impact service quality.
  • Single pane of management and service quality
  • Quality of service (QoS) managed as a service
  • Available, automated remote notification
  • Visibility of performance statistics
  • Tools, functionality during IP telephony lifecycle

Download the module

Important note

You must have the Enterprise or Standard version of IMC installed prior to installing the Voice Services Manager module.

YES, I have Enterprise or Standard installed.

Get the Module

NO, I don't I have Enterprise or Standard installed.

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HP Intelligent Management Center Voice Services Manager Software

Management

  • Resource management
    • VCX device list and management
    • VCX data server
    • IP phone list and autodiscovery
    • Basic voice information
    • Component management
    • SNMP agent and manager
    • XML accounting server
    • Application downloader
    • SIP call processor
    • IP messaging system
    • Media gateway device list and management
    • Channel status information
    • Trunk and PM PSTN settings
    • DSP and PM trunk utilization
    • HTTP user settings
  • Backup and upgrade management
    • Unify file management — VCX configuration file backup & restore, database backup & restore, upgrade, and support batch operation; media gateway configuration file backup & restore, upgrade file (CMP, FXS, or FXO coefficient, Voice Prompt, Call Process Tone) and support batch operation; auto backup VCX and media gateway periodically.
    • VCX backup and restore — Backup and restore VCX configuration and database file by wizard; backup and restore VCX file by SFTP and SSH.
  • Backup and upgrade management
    • VCX file upgrade — Upgrades VCX file by wizard; supports multifile upgrade for a different VCX component.
  • Backup and upgrade management
    • Media gateway file management — Batch upgrade, backup and restore by deploy task; backup and restore media gateway configure file with HTTP; support different upgrade files, CMP file, FXS coefficient file, FXO coefficient file, voice prompt file, and call progress tone file.
  • Performance management — Includes threshold setting, monitored object setting, and traffic report display and query.
  • Fault management — Fualt management can generate service alarms based on the device basic alarms, as well as display the alarms in the topology in time.
  • Call management and report — A single call detail record (CDR) will be created by the call processor for a SIP phone-to-SIP phone call; CDRs will be retrieved from one or more Accounting Service to the Call Records Service (Billing Server); the Call Records Service produces super CDRs that may be retrieved by utilities such as the IMC; reports include call history, call distribution report, service summary report, device summary report, termination cause report, and group summary report.
  • Topology display
    • The voice device can be displayed on topology by different icons.
    • Multisite Topology of VCX servers: Show relationships among VCX servers in topology.
  • VoIP QoS Evaluation — This feature is based on protocol NQA (network quality analyze). Including user defined VoIP gateway management, user defined VoIP tunnel management and multi-dimensionality test results analyze and query.
HP A-IMC Voice Services Manager Software Module with 100-phone License (JF402A)
HP A-IMC Voice Services Manager Software Module with 100-phone E-LTU (JF402AAE)
Different nodes(IPphone) size will need different hardware
Minimum system hardware 3.0 GHz Intel® Pentium® or equivalent processor
2 GB RAM memory
30 GB storage
10/100 MB NIC
Recommended system hardware 3.0 GHz Intel® Xeon® or Intel® Core™2 Duo processor or equivalent processor
16 GB RAM memory
200 GB storage
1000 MB NIC
Recommended software Microsoft® Windows® Server 2003 Enterprise Edition SP2
Microsoft® Windows® Server 2003 Enterprise Edition SP2 (32-bit)
Microsoft® Windows® Server 2008 (32-bit or 64-bit) Standard or Enterprise Edition
Microsoft® Windows® Server 2008 R2 (64-bit) Standard or Enterprise Edition
Browsers Microsoft Internet Explorer 6.0 or later
Firefox 3.0
Notes Hardware change with Nodes (IPphones): less than 500, dual-core CPU, 2G memory
  • From 500 to 2K, Dual-core CPU, 3G memory
  • From 2K to 5K, 2* Dual-core CPU, 4G memory
  • From 5K to 10K, 4* Dual-core CPU, 8G memory
  • From 10K to 20K, 4* Quad-core CPU, 16G memory


HP A-IMC Voice Services Manager additional 100-phone License (JF396A)

JF396A


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP A-IMC Voice Services Manager Additional 100-phone E-LTU (JF396AAE)

HP A-IMC Voice Services Manager Additional 100-phone E-LTU


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP A-IMC Voice Services Manager additional 500-phone License (JF397A)

HP IMC Voice Services Manager Additional 500-phone License


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP A-IMC Voice Services Manager Additional 500-phone E-LTU (JF397AAE)

HP A-IMC Voice Services Manager Additional 500-phone E-LTU


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP A-IMC Voice Services Manager additional 1000-phone License (JF398A)

JF398A


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP A-IMC Voice Services Manager Additional 1000-phone E-LTU (JF398AAE)

HP A-IMC Voice Services Manager Additional 1000-phone E-LTU


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP A-IMC Voice Services Manager additional 5000-phone License (JF399A)

JF399A


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP A-IMC Voice Services Manager Additional 5000-phone E-LTU (JF399AAE)

HP A-IMC Voice Services Manager Additional 5000-phone E-LTU


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP Intelligent Management Center Voice Services Manager Software

HP Intelligent Management Center Voice Services Manager Software

HP Care Packs for HP Networking

HP A-IMC Voice Services Manager Software Module with 100-phone License
  • 3-Year, 9x5 SW phone support, software updates (UV742E)
  • 3-year, 24x7 SW phone support, software updates (UV743E)
HP A-IMC Voice Services Manager Software Module with 100-phone E-LTU
  • 3-Year, 9x5 SW phone support, software updates (UV742E)
  • 3-year, 24x7 SW phone support, software updates (UV743E)

HP Networking Services

Services that add value to your business

The warranties on HP Networking products provide a robust foundation for ongoing network support, but many customers have advanced support needs. Today's enterprise businesses, regardless of their size, are under increasing pressure to reduce the cost and complexity of supporting their network infrastructures. Demand for new services from businesses and their end users is constantly increasing. HP offers an affordable, comprehensive portfolio of networking services for organizations of all sizes. HP has a unique services advantage you can benefit from, and HP is the only vendor in the IT industry that can provide integrated and consistent support for your entire technology infrastructure worldwide, including networking, servers and storage, and imaging and printing, as well as desktop and mobile computing, to help you grow your business with expert support that is affordable, personal, and scaled to your needs. HP Networking's implementation and design centers simplify your network planning, while HP Technology and Enterprise Services deliver choice and flexibility.

HP provides a full range of custom services to meet the end-to-end networking needs of our customers. HP Network Lifecycle Services form the core foundation of network consulting, assessments, planning, design, integration, deployment, and management. They are available as standalone services or can be crafted to deliver solutions across the services portfolio, spanning network performance, network security and risk management, global deployment, data center networking, wireless LAN/mobility, and Unified Communications and Collaboration.

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