The HP MSM Controller Series works in unison with IEEE 802.11a/b/g/n and .11 ac HP access points and access devices to deliver a cost effective high-performance networking solution for the mid-size enterprise campus. The enhanced architecture supports next generation standards, RF optimization and flexible distribution models for unparalleled performance, reliability and ease of deployment. The solution provides comprehensive security, threat protection and high availability to provide business continuity.

What's New

  • New initial set-up wizard for initial controller configuration
  • Group bandwidth Management for hospitality
  • Support for HP 560 802.11ac access points

Features

Optimized Design and Performance

  • The HP Multiservice Mobility Controller Series supports both centralized and distributed forwarding options to reduce latency, optimize application performance and increase WLAN scalability.
  • Optimizes wireless coverage and the user experience with Wi-Fi Clear Connect RF optimization, automatic interference mitigation and dynamic client load balancing to increase connectivity.
  • Offers flexible upgrade licensing to scale the network as business requirements change.
  • Comes in appliance or blade form factors and supports 802.11a/b/g/n and 802.11ac clients.

Simplicity and Low Total Cost of Ownership (TCO)

  • The HP Multiservice Mobility Controller Series simplifies configuration and deployment of WLAN services with automated workflows.
  • Reduces complexity by streamlining configuration, management and troubleshooting of multivendor wired/WLAN networks with HP single management tool.
  • Lowers total cost of ownership (TCO) with Industry leading warranties.
  • Analytics and monitoring dashboard offers a quick view of the health of the WLAN and potential issues with intuitive visibility into Wireless Clients, APs and Alarms.

Business Continuity

  • The HP Multiservice Mobility Controller Series delivers seamless failover of mobility services through virtual controller redundancy.
  • Offers comprehensive security and threat protection with integrated intrusion detection system (IDS), support for internal and external authentication, authorization and accounting (AAA) servers and a stateful built-in firewall.
  • Supports comprehensive identity management, endpoint security and centralized policy enforcement for a converged wired/wireless infrastructure.

QuickSpecs



HP MSM720 Premium Mobility Controller (WW) (J9694A) HP MSM720 Access Controller (WW) (J9693A) HP MSM760 Premium Mobility Controller (J9420A)
I/O ports and slots
4 RJ-45 autosensing 10/100/1000 ports

2 RJ-45 dual-personality 10/100/1000 ports

4 RJ-45 autosensing 10/100/1000 ports

2 RJ-45 dual-personality 10/100/1000 ports

2 RJ-45 autosensing 10/100/1000 ports
AP characteristics
Physical characteristics
Dimensions 6.28(w) x 10(d) x 1.75(h) in (15.95 x 25.4 x 4.45 cm) 6.28(w) x 10(d) x 1.75(h) in (15.95 x 25.4 x 4.45 cm) 17.32(w) x 15.38(d) x 1.75(h) in (43.99 x 39.07 x 4.45 cm)
Weight 3.62 lb (1.64 kg) 3.62 lb (1.64 kg) 13.45 lb (6.1 kg)
Memory and processor
Mounting and enclosure
Supports the mounting options of the 2520-8 PoE switch, including EIA-standard 19 in. telco rack or equipment cabinet (rack-mounting kit included); horizontal surface or wall mounting Supports the mounting options of the 2520-8 PoE switch, including EIA-standard 19 in. telco rack or equipment cabinet (rack-mounting kit included); horizontal surface or wall mounting Mounts in an EIA-standard 19 in. telco rack or equipment cabinet (hardware included); horizontal surface mounting only
Environment
Operating temperature 41°F to 113°F (5°C to 45°C) 41°F to 113°F (5°C to 45°C) 41°F to 104°F (5°C to 40°C)
Operating relative humidity 15% to 95% @ 104°F (40°C) 15% to 95% @ 104°F (40°C) 15% to 80%, noncondensing
Electrical characteristics
Maximum heat dissipation 70 BTU/hr (73.85 kJ/hr) 70 BTU/hr (73.85 kJ/hr) 434 BTU/hr (457.87 kJ/hr)
AC voltage 100 - 240 VAC 100 - 240 VAC 100 - 240 VAC
Maximum power rating 20 W 20 W 127 W
What's included
What's in the box (1) HP MSM720 Premium Mobility Controller (WW) (1) HP MSM720 Access Controller (WW) HP MSM760 Premium Mobility Controller
Warranty Limited Lifetime warranty: Advance hardware replacement with next-business-day delivery (available in most countries). See www.hp.com/networking/warrantysummary for duration details.;Electronic and telephone support: limited electronic and telephone support is available from HP refer to www.hp.com/networking/support for details on the support provided and the period during which support is available;Software releases: refer to www.hp.com/networking/support for details on the software releases provided and the period during which software releases are available for your product(s) Limited Lifetime warranty: Advance hardware replacement with next-business-day delivery (available in most countries). See www.hp.com/networking/warrantysummary for duration details.;Electronic and telephone support: limited electronic and telephone support is available from HP refer to www.hp.com/networking/support for details on the support provided and the period during which support is available;Software releases: refer to www.hp.com/networking/support for details on the software releases provided and the period during which software releases are available for your product(s) One-year next-business-day advance replacement (available in most countries), with extensions available;Electronic and telephone support: limited electronic and telephone support is available from HP refer to www.hp.com/networking/support for details on the support provided and the period during which support is available;Software releases: refer to www.hp.com/networking/support for details on the software releases provided and the period during which software releases are available for your product(s)
HP MSM760 Access Controller (J9421A) HP MSM775 zl Premium Controller Module (J9840A) HP MSM765 zl Premium Mobility Controller (J9370A)
I/O ports and slots
2 RJ-45 autosensing 10/100/1000 ports
AP characteristics
Physical characteristics
Dimensions 17.32(w) x 15.38(d) x 1.75(h) in (43.99 x 39.07 x 4.45 cm) 8.13(w) x 9.75(d) x 1.75(h) in (20.65 x 24.77 x 4.45 cm) 8.13(w) x 10.3(d) x 1.75(h) in (20.65 x 26.16 x 4.45 cm)
Weight 13.45 lb (6.1 kg) 2.65 lb (1.2 kg) 2.05 lb (0.93 kg)
Memory and processor
Mounting and enclosure
Mounts in an EIA-standard 19 in. telco rack or equipment cabinet (hardware included); horizontal surface mounting only Can be installed in any of the following chassis: HP5406R zl2 (J9821A), 5412R zl2 (J9822A), HP 5406 zl (J8697A), 5412 zl (J8698A), HP 8206 zl (J9640A),and 8212 zl (J8715A). Can be installed in any of the following chassis: HP 5406 zl (J8697A), 5412 zl (J8698A), and 8212 zl (J8715A)
Environment
Operating temperature 41°F to 104°F (5°C to 40°C) 32°F to 113°F (0°C to 45°C) 32°F to 113°F (0°C to 45°C)
Operating relative humidity 15% to 80%, noncondensing 15% to 95% @ 104°F (40°C), noncondensing 15% to 95% @ 131°F (55°C), noncondensing
Electrical characteristics
Maximum heat dissipation 434 BTU/hr (457.87 kJ/hr) 188 BTU/hr (198.34 kJ/hr) 272 BTU/hr (287 kJ/hr)
AC voltage 100 - 240 VAC
Maximum power rating 127 W 55 W 80 W
What's included
What's in the box HP MSM760 Access Controller (1) HP MSM775 zl Premium Controller Module(J9840-60001) (1) MSM775zl Controller Quickstart (5998-3818) (1) MSM775zl Critical Safety and Regs info (5998-3819) (1) Chinese RoHS Table and designations (5998-0852) (1) SW user License, HW warranty (5998-2982) HP MSM765 zl Premium Mobility Controller
Warranty One-year next-business-day advance replacement (available in most countries), with extensions available;Electronic and telephone support: limited electronic and telephone support is available from HP refer to www.hp.com/networking/support for details on the support provided and the period during which support is available;Software releases: refer to www.hp.com/networking/support for details on the software releases provided and the period during which software releases are available for your product(s) Limited Lifetime warranty: Advance hardware replacement with next-business-day delivery (available in most countries). See www.hp.com/networking/warrantysummary for duration details.;Electronic and telephone support: limited electronic and telephone support is available from HP refer to www.hp.com/networking/support for details on the support provided and the period during which support is available Limited Lifetime warranty 2.0 - 5y HDD: Advance hardware replacement with next-business-day delivery (available in most countries). The hard disk drive has a 5-year warranty. See www.hp.com/networking/warrantysummary for duration details.;Electronic and telephone support: limited electronic and telephone support is available from HP refer to www.hp.com/networking/support for details on the support provided and the period during which support is available;Software releases: refer to www.hp.com/networking/support for details on the software releases provided and the period during which software releases are available for your product(s)

HP X122 1G SFP LC BX-D Transceiver (J9142B)

HP X122 1G SFP LC BX-D Transceiver (J9142B)

A small form-factor pluggable (SFP) Gigabit-BX (bi-directional) "downstream" transceiver that provides a full-duplex gigabit solution up to 10 km on one strand of singlemode fiber.

Ports

1 LC 1000BASE-BX10 port (IEEE 802.3ah Type 1000BASE-BX10-D)
Duplex: full only

Physical characteristics

Dimensions: 2.19(d) x 0.54(w) x 0.46(h) in. (5.57 x 1.37 x 1.18 cm)
Weight: 0.04 lb. (0.02 kg)

Environment

Operating temperature: 32°F to 158°F (0°C to 70°C)
Operating relative humidity: 0% to 95%, noncondensing
Nonoperating/Storage temperature: -40°F to 185°F (-40°C to 85°C)

Cabling

Cable type:
  • Single-mode fiber optic, complying with ITU-T G.652

Maximum distance:

  • 0.5-10,000 m (single-mode fiber)

Notes

Transmit wavelength: 1490 nm. Receive wavelength: 1310 nm.

Power consumption is 1 watt maximum.

For supported platforms and minimum software requirements to support this product, see the document titled "Support for the HP ProCurve BX Transceivers" on the "ProCurve Mini-GBICs and SFPs" Manuals Web page.

The J9142B connects to the J9143B "upstream" transceiver, or to any IEEE-standard 1000BASE-BX10-U ("upstream") device. (A 1000-BX-D transceiver can only connect to a 1000-BX-U product. You cannot connect two 1000-BX-D transceivers together.)

Compatible products

HP X122 1G SFP LC BX-U Transceiver (J9143B)

HP X122 1G SFP LC BX-U Transceiver (J9143B)

A small form-factor pluggable (SFP) Gigabit-BX (bi-directional) "upstream" transceiver that provides a full-duplex gigabit solution up to 10 km on one strand of singlemode fiber.

Ports

1 LC 1000BASE-BX10 port (IEEE 802.3ah Type 1000BASE-BX10-U)
Duplex: full only

Physical characteristics

Dimensions: 2.19(d) x 0.54(w) x 0.46(h) in. (5.57 x 1.37 x 1.18 cm)
Weight: 0.04 lb. (0.02 kg)

Environment

Operating temperature: 32°F to 158°F (0°C to 70°C)
Operating relative humidity: 0% to 95%, noncondensing
Nonoperating/Storage temperature: -40°F to 185°F (-40°C to 85°C)

Cabling

Cable type:
  • Single-mode fiber optic, complying with ITU-T G.652

Maximum distance:

  • 0.5-10,000 m (single-mode fiber)

Notes

Transmit wavelength: 1310 nm. Receive wavelength: 1490 nm.

For supported platforms and minimum software requirements to support this product, see the document titled "Support for the HP ProCurve BX Transceivers" on the "ProCurve Mini-GBICs and SFPs" Manuals Web page.

The J9143B connects to the J9142B "downstream" transceiver, or to any IEEE-standard 1000BASE-BX10-D ("downstream") device. (A 1000-BX-U transceiver can only connect to a 1000-BX-D product. You cannot connect two 1000-BX-U transceivers together.)

Power consumption is 1 watt maximum.

Compatible products

HP MSM720/760/765 additional 10 Access Point E-LTU (J9697AAE)

The additional AP license enables a controller to manage an additional 10 APs and can be used with the MSM720, MSM760, and MSM765zl controllers. Prior to v5.7, this license increments access control user sessions by 250.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

Compatible products

HP X112 100M SFP LC BX-U Transceiver (J9100B)

HP X112 100M SFP LC BX-U Transceiver (J9100B)

A small form-factor pluggable (SFP) 100-Megabit BX (bi-directional) "upstream" transceiver that provides 100 Mbps full-duplex connectivity up to 10 km on one strand of singlemode fiber.

Ports

1 LC 100BASE-BX10 port (IEEE 802.3ah Type 100BASE-BX10-U)
Duplex: full only

Physical characteristics

Dimensions: 2.7(d) x 0.55(w) x 0.48(h) in. (6.86 x 1.39 x 1.22 cm)
Weight: 0.07 lb. (.03 kg)

Environment

Operating temperature: 32°F to 158°F (0°C to 70°C)
Operating relative humidity: 0% to 95%, noncondensing
Nonoperating/Storage temperature: -40°F to 185°F (-40°C to 85°C)

Cabling

Cable type:
  • Single-mode fiber optic, complying with ITU-T G.652

Maximum distance:

  • 0.5-10,000 m (single-mode fiber)

Notes

For supported platforms and minimum software requirements to support this product, see the document titled "Support for the HP ProCurve BX Transceivers" on the "ProCurve Mini-GBICs and SFPs" Manuals Web page.

The J9100B connects to the J9099B "downstream" transceiver, or to any IEEE-standard 100BASE-BX10- D ("downstream") device. (A 100-BX-U transceiver can only connect to a 100-BX-D product. You cannot connect two 100-BX-U transceivers together.)

Transmit wavelength: 1310 nm. Receive wavelength: 1550 nm.

Power consumption is 1.1 watts maximum.

Compatible products

HP MSM720 Premium E-LTU (J9698AAE)

The Premium Mobility License (ETU) provides advanced features such as increased VSC support,Teaming, and L3 Mobility Services


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP MSM760/765 additional 40 Access Point E-LTU (J9371AAE)

HP MSM760/765 Additional 40 AP License (ETU): Increases MSM76x capacity by 40 MSM APs & 250 access control sessions (v5.7 and later the maximum number of AC sessions are supported with the base model).


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

Compatible products

HP MSM760 Premium E-LTU (J9491AAE)

The HP MSM760 Electronic Premium Mobility License is used to upgrade a MSM760 Access Controller to a MSM760 Premium Mobility Controller.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP MSM Controller Series

HP Care Packs for HP Networking

HP MSM720 Premium Mobility Controller (WW)
  • 3-year, 4-hour onsite, 13x5 coverage for hardware (U0Q97E)
  • 3-year, 4-hour onsite, 24x7 coverage for hardware (U0Q99E)
  • 3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 SW phone support and SW updates (U0R04E)
  • 4-year, 4-hour onsite, 13x5 coverage for hardware (U0R07E)
  • 4-year, 4-hour onsite, 24x7 coverage for hardware (U0R09E)
  • 4-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (U0R14E)
  • 4-year, 24x7 SW phone support, software updates (U0R13E)
  • 5-year, 4-hour onsite, 13x5 coverage for hardware (U0R17E)
  • 5-year, 4-hour onsite, 24x7 coverage for hardware (U0R19E)
  • 5-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (U0R24E)
  • 5-year, 24x7 SW phone support, software updates (U0R23E)
  • 3 Yr 6 hr Call-to-Repair Onsite (U0R01E)
  • 4 Yr 6 hr Call-to-Repair Onsite (U0R11E)
  • 5 Yr 6 hr Call-to-Repair Onsite (U0R21E)
  • 1-year, 4-hour onsite, 13x5 coverage for hardware (U0Q87E)
  • 1-year, 4-hour onsite, 24x7 coverage for hardware (U0Q89E)
  • 1-year, 6 hour Call-To-Repair Onsite for hardware (U0Q91E)
  • 1-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support and software updates (U0Q94E)
  • 1-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange (U0Q85E)
  • 1-year, 24x7 software phone support, software updates + 4 hour hardware exchange (U0Q86E)
  • 3-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange (U0Q95E)
  • 3-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (U0Q96E)
  • 4-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange (U0R05E)
  • 4-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (U0R06E)
  • 5-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange (U0R15E)
  • 5-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (U0R16E)
  • 3 Yr NBD Onsite Proactive Care (U2U43E)
  • 4 Yr NBD Onsite Proactive Care (U2U44E)
  • 5 Yr NBD Onsite Proactive Care (U2U45E)
  • 3 Yr 4hr/24x7 Proactive Care (U2U46E)
  • 4 Yr 4hr/24x7 Proactive Care (U2U47E)
  • 5 Yr 4hr/24x7 Proactive Care (U2U48E)
  • 3 Yr 6hr CTR Proactive Care (U2U49E)
  • 4 Yr 6hr CTR Proactive Care (U2U50E)
  • 5 Yr 6hrCTR Proactive Care (U2U51E)
HP MSM720 Access Controller (WW)
  • 3-year, 4-hour onsite, 13x5 coverage for hardware (U0Q57E)
  • 3-year, 4-hour onsite, 24x7 coverage for hardware (U0Q59E)
  • 3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 SW phone support and SW updates (U0Q64E)
  • 4-year, 4-hour onsite, 13x5 coverage for hardware (U0Q67E)
  • 4-year, 4-hour onsite, 24x7 coverage for hardware (U0Q69E)
  • 4-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (U0Q74E)
  • 4-year, 24x7 SW phone support, software updates (U0Q73E)
  • 5-year, 4-hour onsite, 13x5 coverage for hardware (U0Q77E)
  • 5-year, 4-hour onsite, 24x7 coverage for hardware (U0Q79E)
  • 5-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (U0Q84E)
  • 5-year, 24x7 SW phone support, software updates (U0Q83E)
  • 3 Yr 6 hr Call-to-Repair Onsite (U0Q61E)
  • 4 Yr 6 hr Call-to-Repair Onsite (U0Q71E)
  • 5 Yr 6 hr Call-to-Repair Onsite (U0Q81E)
  • 1-year, 4-hour onsite, 13x5 coverage for hardware (U0Q47E)
  • 1-year, 4-hour onsite, 24x7 coverage for hardware (U0Q49E)
  • 1-year, 6 hour Call-To-Repair Onsite for hardware (U0Q51E)
  • 1-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support and software updates (U0Q54E)
  • 1-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange (U0Q45E)
  • 1-year, 24x7 software phone support, software updates + 4 hour hardware exchange (U0Q46E)
  • 3-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange (U0Q55E)
  • 3-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (U0Q56E)
  • 4-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange (U0Q65E)
  • 4-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (U0Q66E)
  • 5-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange (U0Q75E)
  • 5-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (U0Q76E)
  • 3 Yr NBD Onsite Proactive Care (U2U52E)
  • 4 Yr NBD Onsite Proactive Care (U2U53E)
  • 5 Yr NBD Onsite Proactive Care (U2U54E)
  • 3 Yr 4hr/24x7 Proactive Care (U2U55E)
  • 4 Yr 4hr/24x7 Proactive Care (U2U56E)
  • 5 Yr 4hr/24x7 Proactive Care (U2U57E)
  • 3 Yr 6hr CTR Proactive Care (U2U58E)
  • 4 Yr 6hr CTR Proactive Care (U2U59E)
  • 5 Yr 6hrCTR Proactive Care (U2U60E)
HP MSM760 Premium Mobility Controller
  • 3-year, parts only, global next-day advance exchange (UQ652E)
  • 3-year, 4-hour onsite, 13x5 coverage for hardware (UQ653E)
  • 3-year, 4-hour onsite, 24x7 coverage for hardware (UQ654E)
  • 3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 SW phone support and SW updates (UQ656E)
  • 3-Year, 9x5 SW phone support, software updates (UQ615E)
  • 3-year, 24x7 SW phone support, software updates (UQ616E)
  • 4-year, 4-hour onsite, 13x5 coverage for hardware (U0S08E)
  • 4-year, 4-hour onsite, 24x7 coverage for hardware (U0S07E)
  • 4-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (U0S04E)
  • 4-year, 24x7 SW phone support, software updates (U0S05E)
  • 5-year, 4-hour onsite, 13x5 coverage for hardware (U0S10E)
  • 5-year, 4-hour onsite, 24x7 coverage for hardware (U0S09E)
  • 5-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (U0S03E)
  • 5-year, 24x7 SW phone support, software updates (U0S06E)
  • 3 Yr 6 hr Call-to-Repair Onsite (UW334E)
  • 1-year, 4-hour onsite, 13x5 coverage for hardware (HS511E)
  • 1-year, 4-hour onsite, 24x7 coverage for hardware (HS512E)
  • 1-year, 6 hour Call-To-Repair Onsite for hardware (HS515E)
  • 1-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support and software updates (HS513E)
  • 1-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange (U0S18E)
  • 1-year, 24x7 software phone support, software updates + 4 hour hardware exchange (U0S17E)
  • 3-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange (U0S11E)
  • 3-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (U0S16E)
  • 4-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange (U0S13E)
  • 4-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (U0S12E)
  • 5-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange (U0S15E)
  • 5-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (U0S14E)
  • 3 Yr NBD Onsite Proactive Care (U2N31E)
  • 4 Yr NBD Onsite Proactive Care (U2N32E)
  • 5 Yr NBD Onsite Proactive Care (U2N33E)
  • 3 Yr 4hr/24x7 Proactive Care (U2N34E)
  • 4 Yr 4hr/24x7 Proactive Care (U2N35E)
  • 5 Yr 4hr/24x7 Proactive Care (U2N36E)
  • 3 Yr 6hr CTR Proactive Care (U2N37E)
  • 4 Yr 6hr CTR Proactive Care (U2N38E)
  • 5 Yr 6hrCTR Proactive Care (U2N39E)
HP MSM760 Access Controller
  • 3-year, parts only, global next-day advance exchange (U4F01E)
  • 3-year, 4-hour onsite, 13x5 coverage for hardware (UQ653E)
  • 3-year, 4-hour onsite, 24x7 coverage for hardware (UQ654E)
  • 3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 SW phone support and SW updates (UQ655E)
  • 3-Year, 9x5 SW phone support, software updates (UQ613E)
  • 3-year, 24x7 SW phone support, software updates (UQ614E)
  • 1-year, post-warranty, parts only, global next-day advance exchange (UQ657PE)
  • 1-year, post-warranty, 4-hour onsite, 13x5 coverage for hardware (UQ658PE)
  • 1-year, post-warranty, 4-hour onsite, 24x7 coverage for hardware (UQ659PE)
  • 1-year, post-warranty, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UQ660PE)
  • 3 Yr 6 hr Call-to-Repair Onsite (UW317E)
  • 1-year, 4-hour onsite, 13x5 coverage for hardware (HS506E)
  • 1-year, 4-hour onsite, 24x7 coverage for hardware (HS507E)
  • 1-year, 6 hour Call-To-Repair Onsite for hardware (HS510E)
  • 1-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support and software updates (HS508E)
  • 1-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange (U4D43E)
  • 3-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange (U4D94E)
  • 3-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (U0T20E)
  • 3-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (U0T71E)
  • 4-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange (U4E45E)
  • 4-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (U0U22E)
  • 5-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange (U0S69E)
  • 5-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (U0U73E)
  • 5-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (U0U73E)
  • 3 Yr NBD Onsite Proactive Care (U2N04E)
  • 4 Yr NBD Onsite Proactive Care (U2N05E)
  • 5 Yr NBD Onsite Proactive Care (U2N06E)
  • 3 Yr 4hr/24x7 Proactive Care (U2N07E)
  • 4 Yr 4hr/24x7 Proactive Care (U2N08E)
  • 5 Yr 4hr/24x7 Proactive Care (U2N09E)
  • 3 Yr 6hr CTR Proactive Care (U2N10E)
  • 4 Yr 6hr CTR Proactive Care (U2N11E)
  • 5 Yr 6hrCTR Proactive Care (U2N12E)
HP MSM765 zl Premium Mobility Controller
  • 3-year, 4-hour onsite, 13x5 coverage for hardware (UQ601E)
  • 3-year, 4-hour onsite, 24x7 coverage for hardware (UQ602E)
  • 3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 SW phone support and SW updates (UQ604E)
  • 4-year, 4-hour onsite, 13x5 coverage for hardware (UQ605E)
  • 4-year, 4-hour onsite, 24x7 coverage for hardware (UQ606E)
  • 4-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (UQ608E)
  • 4-year, 24x7 SW phone support, software updates (UQ607E)
  • 5-year, 4-hour onsite, 13x5 coverage for hardware (UQ609E)
  • 5-year, 4-hour onsite, 24x7 coverage for hardware (UQ610E)
  • 5-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (UQ612E)
  • 5-year, 24x7 SW phone support, software updates (UQ611E)
  • 3 Yr 6 hr Call-to-Repair Onsite (U4E49E)
  • 1-year, 4-hour onsite, 13x5 coverage for hardware (U0R98E)
  • 1-year, 4-hour onsite, 24x7 coverage for hardware (U0R99E)
  • 1-year, 6 hour Call-To-Repair Onsite for hardware (U0S02E)
  • 1-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support and software updates (U0S00E)
  • 1-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange (HV086E)
  • 1-year, 24x7 software phone support, software updates + 4 hour hardware exchange (HV087E)
  • 3-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange (HV088E)
  • 3-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (HV089E)
  • 4-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange (HV090E)
  • 4-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (HV091E)
  • 5-year, 24x7 software phone support, software updates + Next Business Day Hardware Exchange (HV092E)
  • 5-year, 24x7 software phone support, software updates + 4 hour Hardware Exchange (HV093E)
  • 3 Yr NBD Onsite Proactive Care (U2N13E)
  • 4 Yr NBD Onsite Proactive Care (U2N14E)
  • 5 Yr NBD Onsite Proactive Care (U2N15E)
  • 3 Yr 4hr/24x7 Proactive Care (U2N16E)
  • 4 Yr 4hr/24x7 Proactive Care (U2N17E)
  • 5 Yr 4hr/24x7 Proactive Care (U2N18E)
  • 3 Yr 6hr CTR Proactive Care (U2N19E)
  • 4 Yr 6hr CTR Proactive Care (U2N20E)
  • 5 Yr 6hrCTR Proactive Care (U2N21E)

HP Networking Services

Services that add value to your business

The warranties on HP Networking products provide a robust foundation for ongoing network support, but many customers have advanced support needs. Today's enterprise businesses, regardless of their size, are under increasing pressure to reduce the cost and complexity of supporting their network infrastructures. Demand for new services from businesses and their end users is constantly increasing. HP offers an affordable, comprehensive portfolio of networking services for organizations of all sizes. HP has a unique services advantage you can benefit from, and HP is the only vendor in the IT industry that can provide integrated and consistent support for your entire technology infrastructure worldwide, including networking, servers and storage, and imaging and printing, as well as desktop and mobile computing, to help you grow your business with expert support that is affordable, personal, and scaled to your needs. HP Networking's implementation and design centers simplify your network planning, while HP Technology and Enterprise Services deliver choice and flexibility.

HP provides a full range of custom services to meet the end-to-end networking needs of our customers. HP Network Lifecycle Services form the core foundation of network consulting, assessments, planning, design, integration, deployment, and management. They are available as standalone services or can be crafted to deliver solutions across the services portfolio, spanning network performance, network security and risk management, global deployment, data center networking, wireless LAN/mobility, and Unified Communications and Collaboration.

Additional Support and Services

To get more details about the HP Services available in your country, please visit Networking Services

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