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HP VCX Connect 100 Unified Communications Series
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HP VCX Connect 100 Unified Communications Series

HP VCX Connect 100 Unified Communications Series

Product overview

HP VCX Connect 100 Unified Communications Series delivers an enterprise-class, full-featured VoIP phone system designed to cost-effectively meet the rugged, collaborative work environments of small enterprises. Utilizing a resilient architecture, VCX Connect 100 ensures highly available, high-performance telephony and desktop communications. For organizations with up to 100 phone users, VCX Connect 100 offers an economical IP telephony and messaging solution that delivers advanced features and unified communications. The platform's flexible, intuitive design and management help businesses replace legacy PBXs with SIP-based VoIP solutions that provide a full range of collaborative functionality—including click-to-call, presence, instant messaging, mobility, and unified voicemail/email messaging. The modular VCX Connect 100 ships with 4-port FXO and 4-port FXS modules installed but provides the flexibility to integrate additional analog, ISDN, or digital gateway modules as needed.
  • VoIP platform with flexible, modular gateway
  • Built-in phone, messaging, and softphone licenses
  • Resiliency with optional redundant server
  • Voice, video, IM collaboration
  • Supports up to 600 users w/6 networked servers

Quality of Service (QoS)

  • Echo cancellation — automatically adjusts and removes echo from a telephone call
  • Dynamic programmable jitter buffer — software-configurable setting designed to ensure voice frames arrive at the same rate
  • Voice activity detection — proprietary algorithm designed to reduce/filter background noise
  • Comfort noise generation — provides low audible artificial background noise to improve VoIP communications
  • 802.1p/Q VLAN tagging — delivers data to devices based on the priority and type of traffic; supports IEEE 802.1Q
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Resiliency and high availability

  • Enhanced high availability — backup VCX systems, whether co-located with the primary VCX or deployed in another office on the same network, provide geographic survivability and rapid failover for mission-critical communications
  • Optional RAID disk — helps ensure resiliency in the event of component failure
  • Optional redundant power supply — provides seamless business continuity and data protection
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Configuration

  • Media gateway support — streamlines migration to IP communications and provides PSTN connectivity with a full range of either integrated or standalone VoIP gateways
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Investment protection

  • Lower total cost of ownership — reduce capital and operating expenses and increase network freedom and flexibility by integrating voice gateway modules
  • Analog phone support — leverage existing investment in analog phones while implementing a full set of PBX features
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Ease of use

  • Built-in licensing — VCX Connect 100 system ships with default licenses—VCX IP Telephony/IP Messaging Server license, 25 business phone licenses, 25 IP messaging seat licenses, 25 Desktop Communicator softphone licenses, 25 Convergence Client softphone licenses, and 4 analog/entry licenses
  • LDAP synchronization with Microsoft® Active Directory, IBM Lotus Domino, Linux OpenLDAP — easily integrate, filter, and synchronize employee contact information, thereby simplifying administration and ensuring reliable connections based on the most current user information
  • Ease of deployment — VCX Connect 100's out-of-the-box first-time configuration provides simpler installations using a Web-based, wizard-like interface that walks you through the installation process
  • Easy to use — GUI-driven central management and configuration
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Scalability

  • Supported devices — pay as you grow up to 100 devices per platform and up to 600 devices in total via VCX global directory, which enables up to six VCX Connect 100 platforms to function as a single system
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Additional information

  • Optional mobility for telecommuters — optional HP VCX IP Telecommuting Series allows remote users the full benefit of their corporate IP telephony system without compromising security
  • Optional multimedia conference bridge — when businesses require a dense conferencing system to reduce the overhead and cost of expensive third-party conferencing products, then the HP VCX V7000 IP Conferencing Series is the choice; capabilities include host and participant Web-based conference controls, instant and emergency conferences with automatic dial-out options, scheduled and meet-me restricted conferences (requires participant passcode), peer-to-peer and one-to-many conferences, and more
  • Optional network management — use the HP Intelligent Management Center (IMC) and Voice Services Manager (VSM) to configure, monitor, and optimize the performance of media servers, gateways, and endpoints; to monitor VoIP traffic; and to control voice network quality
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Product architecture

  • Multisite architecture — highly flexible architecture eliminates the dependency on any single component for unprecedented resiliency and end-to-end survivability; use Web-based centralized administration, global directory, and global voicemail to seamlessly link VCX systems together to scale your IP-PBX network as your business grows
  • Standards-based IP-PBX — support for standard PBX and advanced telephony and messaging features based on the IETF Session Initiation Protocol (SIP) standards; support for third-party SIP-based applications and devices
  • Integrated server — IP telephony and IP messaging modules run on Linux OS
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Technical features

  • Ad hoc conferencing — VCX Connect 100 supports up to 30 sessions of ad hoc conferencing with a maximum of six parties per conference
  • Shared lines and extension status — single-line and multi-line phone support and bridged extensions for executives and administrators
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User productivity

  • Unified Communications — increase employee collaboration thru the audio, video, instant messaging, file sharing, and presence capabilities within the HP Desktop Communicator; extend the Microsoft environment with HP Desktop Communicator Outlook Edition add-on to enable click-to-call/conference via Microsoft Outlook, to capture and retrieve call notes with Microsoft Journal, and to perform desktop call recording; HP VCX is fully integrated with Lotus Sametime
  • Unified Messaging — consolidate users' voicemail, email and faxes into a single inbox for flexible, location-independent retrieval and management; schedule appropriate times when messages are delivered; send voicemails to individuals or groups using extensive and easy-to-maintain distribution lists; set up find me/follow me services to conveniently manage one's own anywhere, anytime access to ensure important calls are never missed; auto-deliver incoming fax calls to email and send fax from email
  • Web user interface — listen to and manage voicemail messages
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Voice functionality

  • Hot desking — mobile users can effortlessly traverse within the VCX system, log into another handset, and have all their desktop extension settings, including voicemail, at their fingertips
  • Call admission control — fine-tune and throttle media traffic to prevent VoIP over-subscription—even down to a particular extension
  • Pin codes — prevent unauthorized outbound dialing and/or manage and record telephony calls via forced account codes and customer account and billing codes; pin code portability allows users to roam the VCX system and utilize their existing data
  • Hunt groups — built-in call distribution provides agent log-in functionality; support for 3 selectable call routing algorithms
  • Automatic call distribution — add-on economical call center application that includes 5 selectable routing algorithms, the ability to capture real-time statistics, and support for remote agents in various VCX locations
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Warranty and support

  • 1-year warranty — with advance replacement and 30-calendar-day delivery (available in most countries)
  • Electronic and telephone support — limited electronic and telephone support is available from HP; refer to www.hp.com/networking/warranty for details on the support provided and the period during which support is available
  • Software releases — refer to www.hp.com/networking/warranty for details on the software releases provided and the period during which software releases are available for your product(s)
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HP VCX Connect 100 Unified Communications Series

General specifications

HP VCX Connect 100 Unified Communications Primary Server (JE340A) HP VCX Connect 100 Unified Communications Secondary Server (JE342A)
Ports
6 voice interface module I/O slots

1 RJ-45 autosensing 10/100 port (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX)

Duplex: half or full

4 RJ-11 FXO ports

4 RJ-11 FXS ports

1 RS-232C

 6 voice interface module I/O slots

1 RJ-45 autosensing 10/100 port (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX)

Duplex: half or full

4 RJ-11 FXO ports

4 RJ-11 FXS ports

1 RS-232C
Physical characteristics
Dimensions 13.82(d) x 19.02(w) x 1.75(h) in. (35.1 x 48.3 x 4.45 cm) (1U height) 13.82(d) x 19.02(w) x 1.75(h) in. (35.1 x 48.3 x 4.45 cm) (1U height)
Weight 16 lb. (7.26 kg) Shipping Weight 16 lb. (7.26 kg) Shipping Weight
Mounting
Mounts in EIA standard 19 inch telco rack or equipment cabinet (hardware included) Mounts in EIA standard 19 inch telco rack or equipment cabinet (hardware included)
Environment
Operating temperature 32°F to 113°F (0°C to 45°C) 32°F to 113°F (0°C to 45°C)
Operating relative humidity 10% to 90%, noncondensing 10% to 90%, noncondensing
Nonoperating/Storage temperature 14°F to 158°F (-10°C to 70°C) 14°F to 158°F (-10°C to 70°C)
Electrical characteristics
Voltage 100-240 VAC 100-240 VAC
Frequency 50/60 Hz 50/60 Hz
Safety
UL 60950-1EN 60950-1 UL 60950-1EN 60950-1
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Emissions

EN 55022 Class B; EN 55024; FCC CFR 47 Part 15 Class B; EN 300 386; EN 61000-3-2; EN 61000-3-3

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Management

IMC - Intelligent Management Center; command-line interface; Web browser; SNMP Manager; Telnet; HTTPS

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Notes

Integrated IP Messaging Voice Ports; up to 30 simultaneous auto-attendant, music-on-hold, fax or voicemail ports supported

Integrated Gateways Options

  • Supports up to a maximum of six (6) analog modules
  • Supports up to a maximum of five (5) BRI modules
  • Supports up to a maximum of two (2) digital spans

Support for stand-alone VCX V7111, VCX V7122, MSR 20-xx and MSR-30 Series analog, ISDN and digital gateways

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HP VCX V6100 Connect 100 4-port FXO Module (JE359A)

Slide in 4 port FXO module for use in VCX Connect 100 or V6100 products.

Ports

4 RJ-11 FXO ports

HP VCX V6100 Connect 100 4-port FXS Module (JE360A)

Slide in 4 port FXS module for use in VCX Connect 100 or V6100.

Ports

4 RJ-11 FXS ports

HP VCX V6100 Connect 100 4-port BRI Module (JE361A)

Slide in 4 port BRI module for use in VCX Connect 100 or V6100 products.

Ports

4 RJ-45 ISDN voice ports

HP VCX V6100 Connect 100 1-span E1/T1 Module (JE382A)

Slide in 1 span E1/T1 digital module for use in VCX Connect 100 and V6100 products.

Ports

1 T1/E1 port

HP VCX V6100 Connect 100 2-span E1/T1 Module (JE383A)

Slide in 2 span E1/T1 digital module for use in VCX Connect 100 or V6100 products.

Ports

2 T1/E1 ports

HP VCX V6000 V6100 Connect 100 (80GB) HDD RAID Module (JE273A)

JE273A


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX V6000 V6100 Connect 100 Power Supply Module (JE272A)

JE272A


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX Desktop Communicator Standalone Soft Phone License (JE435A)

JE435A


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX Desktop Communicator Outlook Edition Standalone Soft Phone License (JE436A)

JE436A


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX Desktop Communicator to Outlook Edition Upgrade Soft Phone License (JE437A)

JE437A


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX Business IP Phone License E-LTU (JE427BAE)

One right-to-use Business IP phone license is required for each HP 3503, 3502, 3103 and 3102 phone connected to the VCX system. May also be used as a right-to-use license for HP 3501, 3500, 3500B, 3101, third party or entry/analog phones.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX Basic IP Phone License E-LTU (JE426BAE)

One right-to-use Basic IP phone license is required for each HP 3501, 3500, 3500B and 3101 Phone connected to the VCX. May also be used as a right-to-use license for a Third Party Phone or an Entry/Analog Phone. Must be running VCX 9.0 or higher.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX Third Party IP Phone License E-LTU (JE444BAE)

One right-to-use third party phone license is required for each third party phone (including third party soft phones) connected to the VCX IP Telephony system. May also be used as a right-to-use license for an Entry/Analog Phone.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX Business IP Phone License 50 Bundle E-LTU (JE332BAE)

License bundle of 50 VCX Business IP Phone Licenses. Must be running VCX 9.0 or higher.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX Basic IP Phone License 50 Bundle E-LTU (JE329BAE)

License bundle of 50 VCX Basic IP Phone Licenses. Must be running VCX 9.0 or higher.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX Business IP Phone License 250 Bundle E-LTU (JE331BAE)

License bundle of 250 VCX Business IP Phone Licenses. Must be running VCX 9.0 or higher.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX Basic IP Phone License 250 Bundle E-LTU (JE328BAE)

License bundle of 250 VCX Basic IP Phone Licenses. Must be running VCX 9.0 or higher.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX Entry/Analog Phone License E-LTU (JE425BAE)

One right-to-use entry/analog phone license for each analog phone or FXS port (including third party FXS gateway ports) connected to the VCX system. Must be running VCX 9.0 or higher.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX IP Messaging Seat License E-LTU (JE301BAE)

Right-to use license for one user/extension to use IP Messaging voice mail box functionality. All IP Messaging functionality is supported under this including all voice mail features, distribution lists, multiple greetings, notification options, etc.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX IP Messaging Seat License 50 Bundle E-LTU (JC515BAE)

License bundle of 50 VCX IP Messaging Seat Licenses.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX IP Messaging Seat License 250 Bundle E-LTU (JC514BAE)

License bundle of 250 VCX IP Messaging Seat Licenses.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX Desktop Communicator Standalone Soft Phone License E-LTU (JE435BAE)

JE435BAE


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX Desktop Communicator Outlook Edition Standalone Soft Phone License E-LTU (JE436BAE)

JE436BAE


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX Desktop Communicator to Outlook Edition Upgrade Soft Phone License E-LTU (JE437BAE)

JE437BAE


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX Desktop Communicator Soft Phone License 50 Bundle E-LTU (JE334BAE)

License bundle of 50 VCX Desktop Communicator Soft Phone Licenses. Must be running VCX 9.0 or higher.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX Desktop Communicator Outlook Edition Soft Phone License 50 Bundle E-LTU (JE336BAE)

License bundle of 50 VCX Desktop Communicator Outlook Edition Soft Phone Licenses. Must be running VCX 9.0 or higher.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX Desktop Communicator Soft Phone License 250 Bundle E-LTU (JE333BAE)

License bundle of 250 VCX Desktop Communicator Soft Phone Licenses. Must be running VCX 9.0 or higher.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX Desktop Communicator Outlook Edition Soft Phone License 250 Bundle E-LTU (JE335BAE)

License bundle of 250 VCX Desktop Communicator Outlook Edition Soft Phone Licenses. Must be running VCX 9.0 or higher.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX Convergence Center Client Standalone License E-LTU (JE434BAE)

One right-to-use VCX Convergence Client soft phone license. Must be running VCX 9.0 or higher.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX ACD Agent License E-LTU (JE422BAE)

VCX ACD Agent License. License includes 1 ACD Agent License and 1 IP Messaging Seat license for use as a Delayed or Closed Announcement.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX ACD 10 Agent License E-LTU (JE423BAE)

License bundle of 10 VCX ACD Licenses. Includes 10 ACD Agent Licenses and 10 IP Messaging Seat license for use as a Delayed or Closed Announcement.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX ACD 5 Agent License E-LTU (JE424BAE)

License bundle of 5 VCX ACD Licenses. Includes 5 ACD Agent Licenses and 5 IP Messaging Seat license for use as a Delayed or Closed Announcement.


This accessory currently doesn't have any detailed specifications. To learn more contact a HP Networking Expert.

HP VCX Connect 100 Unified Communications Series

Modules

Power Supply

License

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HP VCX Connect 100 Unified Communications Series

HP Care Packs for HP Networking

HP VCX Connect 100 Unified Communications Primary Server
  • 3-year, parts only, global next-day advance exchange (UW162E)
  • 3-year, 24x7 SW phone support, software updates (UW172E)
HP VCX Connect 100 Unified Communications Secondary Server
  • 3-year, parts only, global next-day advance exchange (UW162E)
  • 3-year, 24x7 SW phone support, software updates (UW172E)
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The warranties on HP Networking products provide a robust foundation for ongoing network support, but many customers have advanced support needs. Today's enterprise businesses, regardless of their size, are under increasing pressure to reduce the cost and complexity of supporting their network infrastructures. Demand for new services from businesses and their end users is constantly increasing. HP offers an affordable, comprehensive portfolio of networking services for organizations of all sizes. HP has a unique services advantage you can benefit from, and HP is the only vendor in the IT industry that can provide integrated and consistent support for your entire technology infrastructure worldwide, including networking, servers and storage, and imaging and printing, as well as desktop and mobile computing, to help you grow your business with expert support that is affordable, personal, and scaled to your needs. HP Networking's implementation and design centers simplify your network planning, while HP Technology and Enterprise Services deliver choice and flexibility.

HP provides a full range of custom services to meet the end-to-end networking needs of our customers. HP Network Lifecycle Services form the core foundation of network consulting, assessments, planning, design, integration, deployment, and management. They are available as standalone services or can be crafted to deliver solutions across the services portfolio, spanning network performance, network security and risk management, global deployment, data center networking, wireless LAN/mobility, and Unified Communications and Collaboration.

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Additional Support and Services

To get more details about the HP Services available in your country, please visit Networking Services

Please check the availability of these service in your respective countries.

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